Still need to send documents to the Marketplace? Time is running out!

Amira Wazir

By Amira Wazeer

According to, the marketplace for the Affordable Care Act has been reaching out to some of you by mail, email and phone, if some information you gave them on your Health Insurance Marketplace application doesn’t match the data they have on file.

It’s important that you submit the documents they need, so they can help you stay covered through the Marketplace and keep any help you may have been given with premiums and cost-sharing.

Thousands of documents every day are being received and they are working around the clock to review these documents to confirm eligibility for Marketplace coverage. If you’ve mailed or uploaded requested documents already, they will let you know as soon as they have finished reviewing them.

If you’ve been getting reminder calls, letters and emails from them, but still haven’t submitted the documents they are asking for, now is the time. Beginning in mid August, some of you got a warning notice in the mail telling you that Sept. 5, 2014 is your last deadline to submit these documents.

If you don’t respond:

You are at risk of losing your Marketplace health insurance
Your premium tax credits or help with cost-sharing may be changing or ending
If you don’t act now, they will send you a final notice in September telling you that your last day of Marketplace coverage will be Sept. 30.

Here’s what you can do now to make sure you stay covered:

Look at your Marketplace eligibility notice or reminder notice to see who needs to provide more information and to review the list of documents needed..
Log in to your Marketplace account and then select your current application. Use the menu on the left side of your screen to click on Application Details. On the next screen, you’ll see a list of any data matching issues (called “inconsistencies” on the screen) in your application. Follow the steps for each inconsistency to upload the documents needed to fix the issue.
Don’t use the following characters in the name of the file that you upload:/ \ : * ? “ < > |.
If you received a letter from them, but think you’ve already submitted your documents, or have questions call the Marketplace Call Center at 1-800-318-2596 and tell them you got a data matching warning notice. TTY users should call 1-855-889-4325. The call is free.

If you’ve already submitted your documents and you get another email or call from the marketplace or your insurance company after that – it’s possible that they are still matching your information.

Over 8 million people signed up for health care in less than 6 months and with such a massive response there are bound to be paperwork errors. Don’t lose your insurance as a result of not providing requested documentation and failing to follow up..

The Open Enrollment period for 2015 coverage is Nov. 15, 2014 to Feb. 15, 2015. Coverage can start as soon as Jan. 1, 2015.

(Amira Wazeer is a state licensed and federally certified insurance agent with over 14 years experience.  She specializes in Medicare plans, Affordable healthcare plans, dental and vision plans, Life insurance for diabetics and Janazza (final expense) insurance. Consultations are free. Need a speaker at your upcoming events or have Questions and comments contact or call 404-202-1926.)


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